Kroger has offered voluntary retirement to approximately 2,000 non-store employees who meet certain criteria of age and years of service. Savings realized by the company will be used for customer-centric activities, according to a company announcement issued earlier this month.
The company’s chairman and CEO, Rodney McMullen, said that, “Kroger would not be the successful company it is today without the incredible efforts of all of our associates. We believe a generous Voluntary Retirement Offering is in line with our company values and recognizes the long careers many of our associates have had with Kroger. [Our company] is committed to our operating model of lowering costs to invest in the areas that matter most to our customers.”
The retirement offer is not available to store-level workers, senior officers or supermarket division presidents across the company, which operates 2,796 supermarkets under several brand names across 35 states and the District of Columbia. Collectively, those stores serve an estimated 8.5 million customers daily.
It’s also one of the most aggressive supermarket companies where its in-store prepared food operations are concerned. In central Virginia, where I live, a couple can purchase a fully prepared, ready-to-eat full meal for $10 or less – nearly (or less than) as costly as buying the ingredients and preparing the meal yourself.
While the company might not like to acknowledge this, it trains its employees so well that customers can, on occasion, actually be discouraged from buying certain items. A few months ago, I was steered away from the company’s ‘fresh’ clams by a seafood counter worker who said”Frankly, they aren’t as fresh as you’d like them to be. A lot of them come in with their shells already opening, and and that’s a clear indication they’re not really fresh.”
It’s details such as that, which I feel confident that employee passed ‘upstream’ to his department’s manager, is what distinguishes a good food store from a not-so-good one. Kroger is, rightly, seen as being one of the best supermarket operators in the U.S.