Category Archives: Kroger

Food Recalls: Almost a Daily Occurrence

USDA-FSIS-large-Source-USDA-FSISFood recalls are – no exaggeration – so nearly an everyday occurrence these days that, for the most part, consumers scarcely notice them.

That doesn’t make sense? Sure it does: It points to how efficiently the USDA’s Food Safety and Inspection Service (FSIS) gets the word, then gets the word out to product distributors and retailers.

A case in point: Yesterday, the FSIS issued the following press release:

WASHINGTON, May 17, 2019 – Caito Foods LLC., an Indianapolis, Ind. establishment, is recalling approximately 1,767 pounds of salad with chicken products due to misbranding and undeclared allergens, the U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) announced today. The products contain soy, a known allergen, which is not declared on the product label.

The ready-to-eat salads with chicken items were produced on May 12 through May 15, 2019. The following products are subject to recall: [View Labels (PDF only)]

  • 13.5-oz. plastic square bowl packages containing “Greek Salad with Chicken with Chicken Breast & Red Wine Olive Oil Vinaigrette Dressing” and Sell By dates ranging from 05/18/19 through 05/21/19 represented on the label.
  • 11.25-oz. plastic square bowl packages containing “Tuscan Style Caesar Salad with Grilled Chicken With Grilled White Chicken Tossed In Pesto” and Sell By dates ranging from 05/18/19 through 05/21/19 represented on the label.

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The products subject to recall bear establishment number “P-39985” inside the USDA mark of inspection. These items were shipped to Kroger retail locations in Illinois, Indiana, Kentucky, Michigan, and Ohio.

The problem was discovered by the recalling firm during label verification activities.

There have been no confirmed reports of adverse reactions due to consumption of these products. Anyone concerned about an injury or illness should contact a healthcare provider.

FSIS is concerned that some product may be in consumers’ refrigerators. Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase.

FSIS routinely conducts recall effectiveness checks to verify that recalling firms are notifying their customers of the recall and that actions are being taken to make certain that the product is no longer available to consumers. When available, the retail distribution list(s) will be posted on the FSIS website at www.fsis.usda.gov/recalls.

Consumers with questions about the recall can contact Caito Foods LLC.’s Consumer Feedback Line at (844) 467-7278. Members of the media with questions about the recall can contact Meredith Gremel, Organizational Communications, Spartan Nash, at (616) 878-2830.

Spartan Nash is described by Wikipedia as “SpartanNash is an American food distributor and grocery store retailer headquartered in Byron Center, Michigan. In terms of revenue, it is the largest food distributor serving military commissaries and exchanges in the United States.”

As the press release notes, the recall affects product distributed to stores of one retailer, Kroger – the nation’s largest supermarket company – to stores in in Illinois, Indiana, Kentucky, Michigan, and Ohio.

Rest assured, Kroger got the word before that press release went out – and it promptly ensured that none of the potentially affected product made it to display cases.

That’s why consumers, and consumer-serving media outlets, seldom actually need to raise red flags about a potential allergen or whatever in this or that batch of Product X: The word’s already out where it needs to be, across the distribution chain, and the problem’s been dealt with.

The cause of the problem is another issue: How did it happen, what the company had to do to ensure the issue won’t crop up again – those points were, you can be sure, are being addressed as we speak.

Among the greatest risks and dangers posed by the Trump administration is it’s indiscriminate elimination of rules and regulations that, over the years, have been put in place for good, well-thought-out reasons. It’s   not just Americans, but citizens in all countries American food producers export to that need fear the random reduction of rules and regulations for food handling, packing, distribution and selling.

The food industry polices itself pretty efficiently, but the ‘policeman around the corner’ in the form of those rules and regulations enables retailers, and consumers, to breath easily, knowing they are protected.

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Kroger Trims Store Development Plans, Ups E-Commerce / Technology Activity

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Noting that its competitors are increasingly following Kroger’s store-building and stocking approaches, the nation’s 2nd largest grocer (after Walmart) said in a Securities and Exchange filing that 2017 will see fewer stores developed and more done in the areas of technology and e-commerce.

A Food Dive analysis said this past weekend that financial analysts more than likely view this move as a savvy one, demonstrating Kroger’s ability to flew with the needs of its markets. (The company operates a number of store names scattered across the country.) Food Dive noted that Kroger has been aggressively expanding its Click List e-commerce service as it works to establish itself as the go-to company for online sales across the country.

In the SEC filing, company executives noted that their first same-store sales slip in 52 quarters was due to food price deflation couple with an active development program. The company said it will be growing its footprint at a slower pace – by 1.8% compared to last year’s 3.44% – as it cuts back to 55 new projects, compared to 2016’s 85. And capital expenditures, the company said, will fall 13% to between $3.2-3.5 billion, compared to $3.7 billion in 2016.

Kroger Offers 2k Employees An Early, Paid, Check-out

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Kroger has offered voluntary retirement to approximately 2,000 non-store employees who meet certain criteria of age and years of service. Savings realized by the company will be used for customer-centric activities, according to a company announcement issued earlier this month.

The company’s chairman and CEO, Rodney McMullen, said that, “Kroger would not be the successful company it is today without the incredible efforts of all of our associates. We believe a generous Voluntary Retirement Offering is in line with our company values and recognizes the long careers many of our associates have had with Kroger. [Our company] is committed to our operating model of lowering costs to invest in the areas that matter most to our customers.”

The retirement offer is not available to store-level workers, senior officers or supermarket division presidents across the company, which operates 2,796 supermarkets under several brand names across 35 states and the District of Columbia. Collectively, those stores serve an estimated 8.5 million customers daily.

It’s also one of the most aggressive supermarket companies where its in-store prepared food operations are concerned. In central Virginia, where I live, a couple can purchase a fully prepared, ready-to-eat full meal for $10 or less – nearly (or less than) as costly as buying the ingredients and preparing  the meal yourself.

While the company might not like to acknowledge this, it trains its employees so well that customers can, on occasion, actually be discouraged from buying certain items. A few months ago, I was steered away from the company’s ‘fresh’ clams by a seafood counter worker who said”Frankly, they aren’t as fresh as you’d like them to be. A lot of them come in with their shells already opening, and and that’s a clear indication they’re not really fresh.”

 

It’s details such as that, which I feel confident that employee passed ‘upstream’ to his department’s manager, is what distinguishes a good food store from a not-so-good one. Kroger is, rightly, seen as being one of the best supermarket operators in the U.S.