Talk about unintended consequences: The ‘take-off-your-shoes-empty-your-pockets’ routine at American airports – all in the name of security – accidentally netted the government nearly $1 million in left-behind change and bills last year. That, the TSA (Transportation Security Administration) said, was the total in coins, loose bills and way more of the latter left in wallets and purses – plus an unknown number of belts, mobile phone, and other personal items – left in the plastic bins at security check points. (As you’d imagine, many of the phones and laptops eventually made it home. The cash, USA Today reported, has been given authority by Congress to spend the money however it sees fit to improve security. In past years, the TSA’s ‘tips’ have gone toward upgrading security signs and Precheck travel-expediting systems.
TSA reported the five airports ‘contributing’ the most the year’s unintended bounty broke down which airports ‘contributed’ what amount: NYC’s JFK Airport, came in at No. 1 with more than $72,300, followed by LAX at nearly $71,800, and then Miami, Chicago’s O’Hare, and New Jersey’s Newark airport. The airport where travelers hold tight to their legal tender? Nevada’s Reno airport, which only yielded $19.85 in 2018. And chances are the Reno passengers left little more – if that much – in the change slots at the slot machines!
I don’t know if anyone’s tracking it, but chances are that as supermarkets increase self-service checkouts, customers requesting ‘cash back’ from credit or debit cards are forgetting to grab it from the machine. (I’ve done it at least twice!)
An important reason that happens is because the cash-return slot tends to be below one’s usual eye-sight range. That, and the fact that customers, at that point in the shopping experience, want it behind them.
I once was chased into a Walmart parking lot by an associate waving my $20 bill in the air. Some others probably haven’t been so fortunate.
Details — such as where cash-return slots are placed on checkout machines — can be costly to supermarket operators, because even when you aren’t paying attention, you can bet shoppers are!